Communication excellence using technology in the work place Essay

Communication excellence using technology in the work place - Essay Example For instance, through the communication technology, services such as video conferencing are essential in revolutionizing the workplace Hinchcliffe (2014). Video conferencing allows for activities such as distance online meetings in which the leadership makes plans over their worker and manages its activities. Another role of technology within the workplace is its utilization for the procedures of communication between the workers and customers of the business or organization, as well as, the leadership at the workplace. By using technology for communication, the workplace relations between the customers, workers and leadership receive a significant boost. Thus, technology plays a remarkably essential role in the process of the workplace establishing its relations with the customers. Moreover, with better communication technology in use between the workplace and the customer base, technology facilitates better customer care services in the organization Hinchcliffe (2014). Thus, technology has a role in establishing and improving the customer care service within the workplace for the advantage of the workplace, as well as, the workers dealing directly with clients. Another notable role of technology in the workplace is the aspect of mobility while at work. Technology entails several aspects, which are mobile and allow mobility Hinchcliffe (2014). Such technological services allowing mobility at workplace include the utilization of portable devices such as the smartphones, tablets and laptops among others. These devices allow workers to work even from the comfort of their homes, a factor that influences the mobility within the workplace. This mobility results in improved service delivery as the worker capitalizes on the aspect of time saving. Additionally, the use of technology within the workplace increases the pace of accomplishing tasks. Technology incorporates the aspect of speed a factor that most organizations consider while selecting the